Roles
1. Project Manager
Contract Type: full_time_employee
Contract Type Justification: The Project Manager is essential for overseeing the entire project, ensuring timelines and budgets are met, which requires a dedicated and continuous presence.
Explanation:
Oversees the entire project, ensuring timelines and budgets are met while coordinating between different teams.
Consequences:
Without a project manager, the project may lack direction, leading to missed deadlines and budget overruns.
People Count:
1
Typical Activities:
Overseeing project timelines and budgets, coordinating between teams, ensuring compliance with regulations, and facilitating communication among stakeholders.
Background Story:
Marek Novák, a 35-year-old project manager based in Prague, holds a Master's degree in Business Administration from Charles University. With over a decade of experience in managing e-commerce projects, Marek has successfully launched several online businesses, including a popular organic food platform. His expertise in project management methodologies and team coordination makes him a vital asset for this tea e-commerce venture. Marek is familiar with the challenges of low operating margins and regulatory compliance, having navigated similar issues in previous roles. His leadership will ensure that the project stays on track and meets its objectives.
Equipment Needs:
Laptop with project management software, communication tools, and access to financial modeling applications.
Facility Needs:
Dedicated office space for team meetings and project coordination, preferably in Prague.
2. Legal Compliance Specialist
Contract Type: independent_contractor
Contract Type Justification: The Legal Compliance Specialist can be engaged on a project basis to handle specific regulatory and licensing requirements, making it suitable for an independent contractor arrangement.
Explanation:
Handles all regulatory and licensing requirements, ensuring the business operates within legal frameworks.
Consequences:
Failure to comply with regulations could result in legal penalties or operational shutdowns.
People Count:
min 1, max 2, depending on complexity of regulations and documentation needs.
Typical Activities:
Handling regulatory and licensing requirements, preparing documentation for compliance, and advising the project team on legal matters.
Background Story:
Lucie Šimková, a 28-year-old legal compliance specialist from Brno, graduated with a law degree from Masaryk University. With three years of experience in food and beverage regulations, she has worked with various startups to ensure compliance with local laws. Lucie's familiarity with the Czech regulatory landscape, particularly in food handling and e-commerce, makes her an essential part of the team. Her attention to detail and proactive approach to legal challenges will help mitigate risks associated with licensing and compliance for the tea business.
Equipment Needs:
Laptop with legal research tools, access to regulatory databases, and document preparation software.
Facility Needs:
Private office space for confidential discussions and document handling, ideally near regulatory bodies in Brno.
3. Supplier Relationship Manager
Contract Type: full_time_employee
Contract Type Justification: The Supplier Relationship Manager needs to be actively involved in securing and managing supplier relationships, which requires a full-time commitment to ensure reliability and quality.
Explanation:
Focuses on securing and managing relationships with tea suppliers to ensure quality and reliability.
Consequences:
Without this role, the business may struggle to establish a reliable supply chain, leading to inventory shortages.
People Count:
1
Typical Activities:
Securing and managing relationships with tea suppliers, negotiating pricing and terms, and evaluating supplier performance.
Background Story:
Petr Horák, a 32-year-old supplier relationship manager residing in Ostrava, has a background in international trade with a Bachelor's degree from the University of Economics in Prague. He has spent the last five years building relationships with suppliers in the food and beverage industry, focusing on quality and reliability. Petr's extensive network of contacts in the tea industry and his negotiation skills will be crucial for securing competitive pricing and reliable suppliers for the new e-commerce business. His experience in managing supplier relationships will help ensure a steady supply of high-quality tea.
Equipment Needs:
Laptop with supplier management software, communication tools, and access to market research databases.
Facility Needs:
Office space for meetings with suppliers and managing inventory logistics, preferably in Ostrava.
4. Marketing Consultant
Contract Type: independent_contractor
Contract Type Justification: The Marketing Consultant is typically hired for specific projects or campaigns, making an independent contractor arrangement appropriate for developing and implementing marketing strategies.
Explanation:
Develops and implements marketing strategies to effectively reach target customers and promote the brand.
Consequences:
Ineffective marketing could lead to low customer acquisition and revenue shortfalls.
People Count:
1
Typical Activities:
Developing and implementing marketing strategies, conducting market research, and managing social media campaigns.
Background Story:
Eva Černá, a 30-year-old marketing consultant based in Prague, holds a degree in Marketing from the Czech University of Life Sciences. With over six years of experience in digital marketing, she has successfully developed and implemented marketing strategies for various e-commerce businesses. Eva's expertise in online marketing, particularly in social media and content creation, will be instrumental in promoting the new tea brand. Her familiarity with the Czech market and consumer behavior will help craft effective campaigns that resonate with the target audience.
Equipment Needs:
Laptop with marketing software, social media management tools, and access to analytics platforms.
Facility Needs:
Flexible workspace for creative brainstorming and collaboration, ideally in Prague.
5. Logistics Coordinator
Contract Type: full_time_employee
Contract Type Justification: The Logistics Coordinator plays a critical role in managing inventory and supply chain operations, necessitating a full-time position to ensure smooth logistics.
Explanation:
Manages the logistics of inventory management, including storage, distribution, and supply chain operations.
Consequences:
Poor logistics management can result in delays, increased costs, and customer dissatisfaction.
People Count:
1
Typical Activities:
Managing logistics operations, overseeing inventory management, coordinating distribution, and optimizing supply chain processes.
Background Story:
Tomáš Dvořák, a 29-year-old logistics coordinator from Brno, has a degree in Logistics and Supply Chain Management from the University of Pardubice. With five years of experience in logistics for e-commerce businesses, he has a proven track record of optimizing inventory management and distribution processes. Tomáš's skills in logistics will be essential for ensuring efficient operations in the tea e-commerce business. His understanding of supply chain dynamics and inventory management will help minimize costs and improve customer satisfaction.
Equipment Needs:
Laptop with logistics management software, inventory tracking tools, and communication applications.
Facility Needs:
Warehouse space for inventory management and distribution operations, preferably in Brno.
6. Financial Analyst
Contract Type: full_time_employee
Contract Type Justification: The Financial Analyst is crucial for ongoing financial oversight and management, requiring a full-time commitment to monitor performance and advise on cost management.
Explanation:
Creates financial models and budgets, monitors financial performance, and advises on cost management.
Consequences:
Without financial oversight, the project may face cash flow issues and financial instability.
People Count:
1
Typical Activities:
Creating financial models and budgets, monitoring financial performance, and advising on cost management strategies.
Background Story:
Jana Malá, a 27-year-old financial analyst based in Prague, graduated with a degree in Finance from the University of Economics. With four years of experience in financial modeling and budget management, she has worked with startups to develop financial strategies that ensure sustainability. Jana's analytical skills and attention to detail will be crucial for creating a financial model for the tea business. Her experience in managing budgets and forecasting will help the team navigate the financial challenges of low operating margins.
Equipment Needs:
Laptop with financial modeling software, budgeting tools, and access to accounting applications.
Facility Needs:
Office space for financial analysis and team meetings, ideally in Prague.
7. Safety and Compliance Officer
Contract Type: part_time_employee
Contract Type Justification: The Safety and Compliance Officer may not need full-time hours but should be available regularly to ensure safety protocols are followed and compliance is maintained.
Explanation:
Ensures that all safety protocols are followed in handling tea products and that the business complies with health regulations.
Consequences:
Neglecting safety protocols can lead to accidents, legal issues, and damage to the brand's reputation.
People Count:
1
Typical Activities:
Ensuring compliance with safety protocols, conducting safety training sessions, and performing regular audits of safety practices.
Background Story:
Karel Novotný, a 40-year-old safety and compliance officer from Ostrava, has a background in occupational safety and health with a degree from the Technical University of Ostrava. With over 15 years of experience in ensuring compliance with health regulations in food handling, Karel is well-versed in safety protocols. His expertise will be vital for implementing safety measures in the tea business, ensuring that all operations comply with health and safety standards. Karel's commitment to safety will help protect the brand's reputation and prevent legal issues.
Equipment Needs:
Laptop with safety compliance software, training materials, and access to health regulations databases.
Facility Needs:
Office space for conducting training sessions and safety audits, ideally in Ostrava.
8. Customer Engagement Specialist
Contract Type: independent_contractor
Contract Type Justification: The Customer Engagement Specialist can be engaged on a contract basis to manage customer relationships and feedback, which can be project-specific and flexible.
Explanation:
Focuses on building relationships with customers and managing feedback to enhance customer satisfaction and loyalty.
Consequences:
Without customer engagement, the business may struggle to retain customers and build a loyal customer base.
People Count:
min 1, max 2, depending on customer base size and engagement strategies.
Typical Activities:
Building relationships with customers, managing feedback, and enhancing customer satisfaction and loyalty.
Background Story:
Anna Králová, a 26-year-old customer engagement specialist based in Brno, holds a degree in Communication Studies from Masaryk University. With three years of experience in customer service and engagement, she has worked with various e-commerce platforms to enhance customer satisfaction. Anna's skills in building relationships and managing feedback will be essential for fostering a loyal customer base for the tea business. Her understanding of customer needs and preferences will help shape engagement strategies that resonate with the target audience.
Equipment Needs:
Laptop with customer relationship management (CRM) software, feedback management tools, and communication applications.
Facility Needs:
Flexible workspace for customer engagement activities and feedback analysis, ideally in Brno.
Omissions
1. Customer Engagement Specialist
The project lacks a dedicated role focused on customer engagement, which is crucial for building relationships and managing feedback to enhance customer satisfaction.
Recommendation:
Consider integrating a Customer Engagement Specialist role to actively manage customer relationships and feedback, ensuring a loyal customer base.
2. Safety and Compliance Officer
While safety protocols are mentioned, there is no dedicated role to ensure compliance with health regulations and safety standards, which is critical in the food handling industry.
Recommendation:
Introduce a part-time Safety and Compliance Officer to oversee safety protocols and ensure compliance with health regulations.
3. Financial Analyst
The project plan does not include a dedicated financial analyst to monitor financial performance and advise on cost management, which is essential for navigating low margins.
Recommendation:
Add a Financial Analyst role to create financial models, monitor performance, and provide insights on cost management strategies.
Potential Improvements
1. Clarification of Roles and Responsibilities
The current team structure may lead to overlapping responsibilities, particularly between the Project Manager and other roles.
Recommendation:
Clearly define and document the specific responsibilities of each team member to reduce overlap and improve accountability.
2. Enhanced Communication Channels
Effective communication is vital for project success, especially in a team with diverse roles and responsibilities.
Recommendation:
Implement regular team meetings and use collaborative tools to facilitate communication and updates among team members.
3. Supplier Evaluation Process
While supplier relationships are mentioned, there is no structured process for evaluating and selecting suppliers, which is critical for ensuring quality and reliability.
Recommendation:
Develop a supplier evaluation checklist to assess potential suppliers based on reliability, pricing, and quality criteria.